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Tandora

Digital Experience & Business Workflow Platform

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Overview

Tandora is a digital platform designed to support enterprise-level internal and external business processes through improved visibility, automation, and user engagement. As operational complexity increased, legacy systems and manual workflows limited efficiency, transparency, and user adoption.

MindSpark Technologies partnered with Tandora to modernize its digital experience—focusing on UI/UX clarity, workflow automation, real-time operational visibility, and mobile-first performance to support scalable enterprise operations.

Problem Statement

Tandora faced several challenges that limited operational efficiency and digital engagement:

• Reliance on manual tracking and fragmented legacy systems
• Outdated interface and poor navigation reducing user adoption
• Lack of real-time visibility into business KPIs and workflow status
• Inconsistent user experience across desktop and mobile devices
• Weak CTAs and information gaps limiting engagement and conversions

Solution

MindSpark executed a structured digital modernization program for Tandora, combining UI/UX redesign, workflow automation, platform optimization, and engagement-focused enhancements to improve usability, transparency, and operational efficiency.

Client Needs – Tandora

Tandora required a clean, intuitive interface that supported both information consumption and action-driven workflows while ensuring consistent usability across devices.

Process

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• Implemented workflow automation to replace manual handoffs
• Enabled real-time task assignment, tracking, and status updates
• Built role-based access for supervisors and stakeholders
• Optimized platform performance and responsiveness

• Reduced manual intervention and process delays
• Improved workflow efficiency and accountability
• Real-time visibility into operational KPIs
• Stable, scalable platform architecture

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Client Needs – Tandora

Stronger user engagement and guided interactions to improve adoption and encourage meaningful actions across the platform.

Process

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• Introduced strategic CTAs such as Get Started, Explore Features, and Contact Support
• Improved content clarity and information flow
• Optimized mobile layouts for seamless interaction
• Ensured scalable structure for future engagement initiatives

• Higher engagement and task completion rates
• Improved conversion through guided user actions
• Better mobile usability and responsiveness
• Enterprise-ready digital experience

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Overview

While primarily a backend moderation system, the platform was structured to support future documentation, discoverability, and positioning for broader audiences.

Process

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• Organized product content and feature documentation for clarity
• Prepared metadata and descriptions for SEO readiness
• Structured use case content to support future search visibility
• Ensured modular content that supports education and awareness

• Content and documentation ready for future SEO and thought leadership expansion
• Clear product visibility pathways for broader audiences
• Scalable documentation foundation for community and developer outreach

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Overall Impact & Results

Technology Stack