Organization Growth Vs Customer Compliants

Organization Growth Vs Customer Compliance “The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” In the era, customer complaints are always considered as backlog for the organization, but if the Root cause for the complaints are identified and measures were taken. It actually avoids future complaints and organization growth also improves gradually. “Customers are part of our growth. Don’t consider them as the barrier for our growth” Customer complaints should be always considered as the friendly review to the organization. It is an opportunity to improve what you do and how you do it. If customer complaints are accepted with a wide open arm. It can be studied and analyzed to take it up for future enhancements. Why Customer Complaints are prioritized as High? Improves the Organization Service Customer Complaint are friendly Feedback for our Progress Complaints in turns allow identifying internal systems and process Complaints open room for organization improvement For Example, Sainsbury’s Grocery store in the UK, was pretty amused when they receive the following customer complaint from a three-year-old girl named Lily. “Why the bread is named as Tiger bread? “. She asked by referring to one of their bakery product. Rather it should be named as Giraffe bread since it resembles more as giraffe than a tiger. On looking into it Mr. Chris King – customer service manager analyzed how the girl has observed the bread pattern and resembles, the manager responds back to the complaint it is being called as Tiger bread because the first baker who made the product long ago would have thought the resembles would be a stripe like tiger, it is bit silly. We will change the name of bread and enclosed a gift card to the pretty girl “Customers may not remember what service is being provided, but never forget if we made them feel” Always Mind Spark Technologies follow the quote and our ultimate goal is to provide the best service to our customers and all the Customer complaints are considered as the Golden words and respective measures are taken to make our customers happy.
Native Vs Hybrid Mobile Application

The world of application development is a place where numerous new application comes frequently to the market, so there is no exact answer for, which type of application you should go for, Your choice will depend on your budget and time-scales.When it comes to mobile applications, You will face questions like What is native, hybrid and web application? , Which is the best one ?. So let us first understand what is native, hybrid application. NATIVE APPLICATION The native application program is developed for use on a particular platform(Android, IOS, windows) or device.As they written for a specific device and its operating system, it can have the full advantages of all the device features.Native applications are installed through an application store(Google Play or Apple’s App Store).They can use latest features in a device like a camera, GPS(global positioning system) accelerometer, compass, a list of available contacts and gestures etc. native apps can use the device notification system and can work offline. HYBRID APPLICATION A hybrid application is one that combines elements of both native and web applications, like native application they live in an app store and take full advantage of the device.A hybrid application is often mentioned as a mobile computing.The key difference of hybrid application is they can be hosted inside a native application and utilizes mobile platform web view.This enables to access camera contacts, accelerometer and more. DIFFERENCE BETWEEN NATIVE AND HYBRID APPLICATION COST AND TIME The hybrid application takes the least amount of time to develop and developed at a fair price when compared to the native application. A hybrid application is a one code maintainer whereas native application code need’s developer for each platform. PLATFORMS If you wish to target just one platform and do not want a wider reach, then the native application is the best option, for those who are targeting wider reach, then a hybrid application is the best choice.Hybrid application reaches all platforms through a common application by changing few codes USER EXPERIENCE With the native application, it is possible to create a very engaging and interactive user experience because they are specially designed for a single platform where the user can get the best UI and compatible application, where it is impossible to provide a good experience with just one hybrid application for all platform. COMPLEX A native application can access hardware like GPS, camera, handle the hard keys of the phone, link to an online database, manage a large amount of client side data, run offline and access device widgets.With the latest technology, it is possible with the hybrid application.The only concern will be, Application becomes more and more complex and gets difficult to create a cross-platform. Which is best? Both have their advantages and disadvantages, Finding the right application may be challenging, consider what’s your main goal and move on it.If you planned to develop a paid application then go for native application because they have high user experience, whereas free app can be developed as a hybrid application. Mindspark Technologies is expertise in delivering powerful & highly performing mobile applications in major platforms such as Android, iOS.We built the application with cost effective design to our prospective client.
Securing your Online Business With https

Online business is an activity, where you can perform sell or trade online. It is also referred to as E-COMMERCE, by which buying and selling of goods and services, the transmitting of funds or data, through an electronic network(INTERNET). The transaction flow occurs as, B-B: Business to Business B-C: Business to Consumer C-C: Consumer to Consumer C-B: Consumer to Business Today security is one of the important aspects of online business. Attackers and hackers find a way to hack your website and extract valuable business data from your database. So it is important to maintain a secured online business. If you are planning to run an online business, then you should be aware of HTTP and HTTPS. HTTP: HyperText Transfer Protocol HTTPS: HyperText Transfer Protocol with SECURE SOCKETS Are you really worrying about your online data, due to the activities of attackers on your website including stealing of data, viewing of confidential details, etc.? What if you feel, when you are protected by an extra layer that will challenge the attackers. Adding SSL to your website helps to provide an extra security layer to your website. What is HTTPS? HTTPS is identical to HTTP, where HTTP send data as a plain text and it will mainly focus on accessing HTML page to present information to the users and it transmits information without caring about the previous session.While https encrypts and decrypts the data sent and received using Transport Layer Security Protocol with data integrity, encryption, and authentication. Benefits of adding SSL on your website: Enable secure communication between browser and server Protect user’s sensitive information Allows user to complete a successful transaction of data and funds Increase user’s trust and confidence on e-commerce Ranking benefits It prevents tampering by third parties Available at lower cost and allows to manage multiple websites under single certificate.Mind Spark Technologies is a leading Web and Mobile Application developmentcompany in Coimbatore. We focus on the security of data for online business. Mind Spark Technologies helps to add SSL certificate to make the website work with https for secure transactions.
Price vs. Value – The Common Consumer’s Confusion

Price vs. Value – The Common Consumer’s Confusion Price is what you pay. Value is what you get. – Warren Buffett In an era where everything is valued by the digits on the price tag, it is not confounding to understand that many people seldom understand the difference between the price of a product and the value of the product. A common consumer often misunderstands the difference between the two and hence always gets the greasy end of the bargain when dealing with shrewd businessmen. A consumer’s goal must be to eke out more value in the product they buy, rather than to keep an eye on the price of the product. And it surely doesn’t mean that you have won the bargain if you can get a product for a less cost. One must ascertain the value of the product they are offered regardless of its price and decide accordingly. “Low cost doesn’t necessarily mean that you have won the bargain.” For example, a website can be built for both $100 and $1000. A consumer often misinterprets that a website built for $100 is more valuable than the one built for $1000. The reality is that the consumer loses the bargain in the long run. A website that is built for $100 may be acceptable to the organization’s/individual’s current needs. But, one must understand that time is a flowing river and one part of the river is not the same as another. “A $100 website is similar to someone trying to wade the river of time with a stick in hand, while a $1000 website is akin to someone wading the same river in a sturdy boat.” It is obvious who will win such a race! Speaking of long runs, the consumer with the stick will soon realize that he needs to improve his tools to even stand a chance of winning. Desperate with worries, he will try to build a similar boat from the stick. Regardless of his efforts, he is ultimately doomed to fail. While the consumer with a $1000 website may look like a loser in the beginning, he will be the one to win the race between the two. The reason for his success is very simple – he looked at the value of the product he bought when others looked only at the price of the product they bought. It is this distinction that sets him apart to greatness! Be the one who focuses on the value of the product, rather than the one who looks at the price of the product. Success will ultimately be yours! Mind Spark Technologies understands the difference between the two. We deliver products of great value to our customers. Our goal in never to make a product – we strive to make products that transform the business model of our customers and enhance their values in this competitive world.
